Visitor Information CentreCommunity Services Department

Tourism & Culture Division

Visitor Services, Product Development and Marketing are the traditional functions the Tourism Division has had responsibility for over the past 10 years. More recently, this role has evolved to include Culture in the mandate, specifically work with the Owen Sound Marine & Rail Museum, the Billy Bishop Heritage Museum and Special Events.

Exciting & New

Contact us for more information about the opportunities listed below.

Owen Sound Tourism & Culture Division
1155 First Avenue West, OWEN SOUND, ON N4K 4K8
(519) 371-9833 or toll free 1-888-675-5555
fax (519) 371-8628
vacation@e-owensound.com

Visitor Services

Our Visitor Services role involves operating the year-round Visitor Centre in the old CN Rail Station at 1155 First Avenue West, and responding to inquiries from our toll free line, website, mail, fax and walk-in traffic. We provide packages to groups visiting the City, such as conventions and sports tournaments. Events co-ordination is a large job, involving keeping our Events Calendar up to date, producing a bi-monthly events brochure and sending lists of major events to be included in a variety of publications.

Opportunities

  • place your brochure on our Visitor Centre shelves;
  • allow us to place Owen Sound & area brochures at your location;
  • list your event in the Events Calendar;
  • place your Event Poster on our bulletin board;
  • list your business in the Owen Sound Business Directory, or
  • link your web site to the Owen Sound site - ask your webmaster to copy one of the logos from our Links page and link it to the City of Owen Sound page at www.owensound.ca or the Vacation Owen Sound page at www.owensoundtourism.com.

Product Development

Division resources are also dedicated to Product Development, working with area tourism attractions, accommodators, restaurants and retail stores to ensure we maintain or improve the kind of services and experiences we are offering the traveling public and Owen Sound and area residents. Our most recent project is bringing Customer Service Training to area tourism operators.

Opportunities

  • contact us for advice on setting up or growing a Tourism-related business, developing marketing materials, packaging, etc.
  • the Business Enterprise Centre can offer you business-related assistance.
  • if you are interested in a specific type of training for you or your staff, email us at vacation@e-owensound.com and request we look into it.

Marketing & the Regional Partnership

Marketing the various tourism products offered in the City is done in partnership with our neighbours, Bruce and Grey Counties. Producing brochures, organizing advertising campaigns, attending trade and consumers shows and web marketing are the main vehicles for the Owen Sound and area message.

Our Regional Partnership has evolved to a point where we are now holding a brochure swap and tourism conference each year, conducting joint research and database development projects, and producing regional “experience-based” marketing initiatives that are second to none in their ability to attract audiences from all over Ontario, the U.S. and beyond.

Opportunities

  • contact us if you are interested in any of the following regional partnerships:
  • advertising
  • travel trade and consumer shows
  • Spring Brochure Swap
  • Fall Tourism Conference.
 
 
 
 

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